With Black Friday right around the corner it's no wonder why this is a bit of a hot topic right now. Making sure your website users complete the buying process is one area almost every online retailer seems to drop the ball. Just because someone clicks buy doesn't mean the actually go through all the steps. Having a checkout process that's easy to use and navigate is crucial to your conversion of buyers.
Below is a litte infographic that illustrates this.
A few gotcha's on this graphic I bet a ton of online retailers could use to improve their checkout process.
You can grab this infographic at: http://bit.ly/mVXgip